![]() ![]() WSU employees also are encouraged to visit the site and see all it offers. WSU offices offering documentation and/or websites that reference CougTech as a student resource should update their sites to point visitors to the new Crimson Service Desk at. Ask Butch is available 24/7 and capable of answering over 800 common issues. Support articles to commonly asked questions can be found at kb.wsu.edu, while the portal for submitting a request is located at This portal contains not only a library of topics to provide immediate answers both during and after business hours, but also our chatbot, Ask Butch. ![]() Our support team offers multiple support options from one-on-one support, to a wide variety of support articles. The Crimson Service Desk is here to help. ![]()
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